*For this entry exists the more relevant or more recent entry (MC942822)
check before: 2025-01-01
Product:
Teams
Platform:
Android, US Instances, World tenant
Status:
Rolling out
Change type:
Links:
(MC942822)
Details:
Queues app on Teams phone devices enhances call management capabilities by allowing agents to handle incoming calls, view call queues, and manage call history directly from their Teams phone devices, improving efficiency and ensuring effortless communication for agents.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-09-13
updated:
2025-01-10
Docu to Check
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MS workload name
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Direct effects for Operations**
Please, look at the most relevant linked item for details
explanation for non-techies**
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change history
| Date | Property | old | new |
| 2025-01-10 | RM Status | In development | Rolling out |
| 2024-10-09 | RM Release | December CY2024 | January CY2025 |
Last updated 5 days ago
