check before: 2025-06-01
Product:
Copilot, Defender
Platform:
Android, Developer, iOS, Linux, Mac, Web, Windows Desktop, World tenant
Status:
In development
Change type:
Links:
Details:
Scope Copilot queries in emails for delegated mailboxes.
Change Category:
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Scope:
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Release Phase:
Targeted Release, General Availability
Created:
2024-10-04
updated:
2025-05-15
Docu to Check
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MS workload name
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summary for non-techies**
Microsoft Copilot in Microsoft 365 enhances productivity by allowing users to delegate mailbox access, enabling Copilot to organize and retrieve emails across multiple accounts for streamlined teamwork and collaboration.
Direct effects for Operations**
Email Access Issues
If delegated mailbox access is not properly configured, users may experience difficulties in accessing important emails, leading to delays in communication and decision-making.
- roles: Email Administrators, End Users
- references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/announcing-microsoft-copilot-in-microsoft-365/ba-p/3851230, https://www.microsoft.com/en-us/microsoft-365/blog/2023/03/16/introducing-microsoft-copilot-in-microsoft-365/
User Experience Degradation
Without proper preparation, users may face a learning curve and confusion regarding the new functionalities of Copilot, negatively impacting their productivity and satisfaction.
- roles: End Users, IT Support Staff
- references: https://www.forbes.com/sites/bernardmarr/2023/03/17/microsoft-copilot-what-it-is-and-how-it-will-change-the-way-we-work/, https://www.zdnet.com/article/microsoft-copilot-is-a-game-changer-for-office-365/
Configutation Options**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-05-15 | RM Release | May CY2025 | June CY2025 |
| 2025-05-15 | RM Product Tags | Microsoft Copilot (Microsoft 365) | Microsoft Defender for Cloud |
| 2025-05-02 | RM Release | January CY2025 | May CY2025 |
| 2025-05-02 | RM Title | Microsoft Copilot (Microsoft 365): Scope shared or delegated mailbox access for emails in Business Chat | Microsoft Copilot (Microsoft 365): Scope delegated mailbox access for emails in Business Chat |
| 2025-05-02 | RM Description | Scope Copilot queries in emails for shared or delegated mailboxes. | Scope Copilot queries in emails for delegated mailboxes. |
Last updated 1 month ago
