415468 – Microsoft 365 admin center: Microsoft 365 Copilot Usage report – Business Chat

Product:

Copilot, Microsoft 365 admin center, Microsoft 365 Copilot

Platform:

Web, World tenant

Status:

In development

Change type:

Links:

Details:

The Microsoft 365 Copilot usage report in the Microsoft 365 admin center will be updated to include usage of Microsoft 365 Copilot Business Chat (web) along with the existing usage data for Business Chat (work). It will also include enabled users and active users adoption information for new entry points Edge and Microsoft 365 App for Microsoft 365 Copilot.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-09-27

updated:
2024-10-04

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Increased User Confusion
The introduction of new entry points for Microsoft 365 Copilot without proper training may lead to confusion among users regarding how to access and utilize the new features effectively.
   - roles: End Users, IT Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-365-copilot/, https://techcommunity.microsoft.com/t5/microsoft-365-copilot-blog/what-is-microsoft-365-copilot/ba-p/123456

Data Privacy Concerns
Changes in usage reporting may raise concerns about data privacy and compliance, especially if users are not informed about how their data will be used and reported.
   - roles: Compliance Officers, Data Protection Officers
   - references: https://www.microsoft.com/en-us/trustcenter/privacy, https://www.eugdpr.org/

Configutation Options**

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Data Protection**

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explanation for non-techies**

Imagine you run a large law firm, and you have a team of assistants who help you manage your workload. These assistants not only handle your daily tasks but also provide you with reports on how efficiently your team is working. Now, think of Microsoft 365 Copilot as one of these super-efficient assistants.

Recently, Microsoft has decided to enhance the reporting capabilities of this assistant. Previously, it could only tell you how your team was using Business Chat for work-related conversations. Now, it can also track how your team is using Business Chat on the web. This is like your assistant not only keeping track of in-office meetings but also noting down any productive discussions happening over lunch or coffee.

Additionally, the updated report will show you how many of your team members have access to this tool and how many are actively using it. It's similar to your assistant informing you about who has access to the firm's new legal research software and who is actually using it to improve their work.

Moreover, the report will now include new entry points like Edge and the Microsoft 365 App. Think of these as new ways your team can access the firm's resources, like having additional entrances to your office building. This means your assistant can now tell you how many people are coming in through these new doors and making use of the facilities.

In essence, these updates will give you a clearer picture of how effectively your team is using the available tools, much like how a good assistant provides you with detailed insights to help you make better decisions.