check before: 2024-11-01
Product:
Purview Communication Compliance
Platform:
Web, World tenant
Status:
In development
Change type:
Links:
Details:
The UX for Microsoft Purview AI Hub will have enhancements so that more recommendations can be displayed and triaged.
Change Category:
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Scope:
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Release Phase:
General Availability, Preview
Created:
2024-09-10
updated:
2024-09-21
Public Preview Start Date
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Docu to Check
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MS workload name
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Direct effects for Operations**
User Experience Degradation
If the UX enhancements are implemented without proper preparation, users may face confusion due to changes in the interface, leading to decreased productivity and frustration.
- roles: Compliance Officer, IT Support Specialist
- references: https://www.microsoft.com/en-us/microsoft-365/compliance/microsoft-purview-compliance-portal, https://techcommunity.microsoft.com/t5/security-compliance-identity/microsoft-purview-compliance-portal-ai-hub-ux-enhancements/ba-p/3651234
Increased Support Tickets
Unprepared changes may lead to an increase in support tickets as users struggle to adapt to the new recommendations display, overwhelming the IT support team.
- roles: IT Support Specialist, Help Desk Technician
- references: https://www.microsoft.com/en-us/microsoft-365/compliance/microsoft-purview-compliance-portal, https://techcommunity.microsoft.com/t5/security-compliance-identity/microsoft-purview-compliance-portal-ai-hub-ux-enhancements/ba-p/3651234
Configutation Options**
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Data Protection**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2024-09-21 | RM Preview | September CY2024 | October CY2024 |
Last updated 3 weeks ago
