414517 – Microsoft Viva: Viva Learning – Detailed error description for LMS setup failures

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check before: 2025-02-01

Product:

Microsoft Viva, Microsoft Viva Learning

Platform:

Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

LMS setup form will now have detailed error description for LMS setup failures.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-09-05

updated:
2025-02-05

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

LMS Setup Failures
Without proper preparation, users may face confusion and frustration due to unclear error messages during LMS setup, leading to delays in training and onboarding processes.
   - roles: Training Coordinator, IT Support Specialist
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform" target="_blank" rel="nofollow noopener noreferrer">https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform/, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/what-is-microsoft-viva/ba-p/2151230

User Experience Degradation
If the LMS setup fails without detailed error descriptions, users may experience a lack of access to learning resources, negatively impacting their productivity and engagement.
   - roles: End User, HR Manager
   - references: https://www.forbes.com/sites/forbestechcouncil/2021/06/29/the-importance-of-user-experience-in-employee-training/?sh=5c1c1c1e7b5e, https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform" target="_blank" rel="nofollow noopener noreferrer">https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform/

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2025-02-05RM ReleaseJanuary CY2025February CY2025
2025-01-04RM ReleaseDecember CY2024January CY2025
2024-09-17RM TitleMicrosoft Viva: Detailed error description for LMS setup failuresMicrosoft Viva: Viva Learning - Detailed error description for LMS setup failures

Last updated 6 days ago

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