414517 – Microsoft Viva: Viva Learning – Detailed error description for LMS setup failures

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check before: 2024-12-01

Product:

Microsoft Viva, Microsoft Viva Learning

Platform:

Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

LMS setup form will now have detailed error description for LMS setup failures.

Change Category:
XXXXXXX ... free basic plan only

Scope:
XXXXXXX ... free basic plan only

Release Phase:
General Availability

Created:
2024-09-05

updated:
2024-09-17

Docu to Check

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MS workload name

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summary for non-techies**

The latest update in Microsoft Viva Learning's LMS setup process offers more detailed error descriptions, making it easier to identify and resolve setup issues. This enhancement aims to reduce downtime and disruptions, ensuring smoother onboarding and training processes for managers, HR staff, and other professionals.

Direct effects for Operations**

LMS Setup Failures
Without proper preparation, users may face confusion and frustration due to unclear error messages during LMS setup, leading to delays in training and onboarding processes.
   - roles: Training Coordinator, IT Support Specialist
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform" target="_blank" rel="nofollow noopener noreferrer">https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform/, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/what-is-microsoft-viva/ba-p/2151230

User Experience Degradation
If the LMS setup fails without detailed error descriptions, users may experience a lack of access to learning resources, negatively impacting their productivity and engagement.
   - roles: End User, HR Manager
   - references: https://www.forbes.com/sites/forbestechcouncil/2021/06/29/the-importance-of-user-experience-in-employee-training/?sh=5c1c1c1e7b5e, https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform" target="_blank" rel="nofollow noopener noreferrer">https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform/

Configutation Options**

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explanation for non-techies**

XXXXXXX ... free basic plan only

** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2024-09-17RM TitleMicrosoft Viva: Detailed error description for LMS setup failuresMicrosoft Viva: Viva Learning - Detailed error description for LMS setup failures

Last updated 11 hours ago

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