413718 – Microsoft Copilot (Microsoft 365): Calendar search for email delegates

Product:

Copilot

Platform:

Android, iOS, Mac, Web, Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

Delegates with existing calendar access of other users, can now search for meetings using Copilot Chat, helping to save time and streamline processes.

Change Category:
XXXXXXX ... free basic plan only

Scope:
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Release Phase:
General Availability, Targeted Release

Created:
2025-09-19

updated:
2025-09-19

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Experience Degradation
If the change is implemented without proper preparation, users may experience confusion or frustration due to unexpected changes in the interface or functionality of calendar search, leading to decreased productivity.
   - roles: End Users, IT Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-copilot-in-microsoft-365/, https://techcommunity.microsoft.com/t5/microsoft-365-blog/announcing-microsoft-copilot-in-microsoft-365/ba-p/123456

Increased Support Tickets
The introduction of new features without adequate training or documentation may lead to an increase in support tickets as users struggle to adapt to the new calendar search functionality.
   - roles: IT Support Staff, End Users
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-copilot-in-microsoft-365/, https://techcommunity.microsoft.com/t5/microsoft-365-blog/announcing-microsoft-copilot-in-microsoft-365/ba-p/123456

Configutation Options**

XXXXXXX ... paid membership only

explanation for non-techies**

Microsoft Copilot has introduced a new feature that allows delegates with calendar access to search for meetings using Copilot Chat. This feature is designed to make it easier and quicker for those who manage others' schedules to find specific meetings without having to manually sift through the calendar.

Think of it like having a personal assistant who knows exactly where everything is in a cluttered office. Instead of you having to dig through piles of paperwork to find a specific document, you can simply ask your assistant, and they will hand it to you immediately. Similarly, with this new feature, delegates can ask Copilot Chat to find a meeting, and it will quickly provide the information needed.

This feature is available across various platforms, including Android, Desktop, iOS, Mac, and Web, making it accessible no matter what device you are using. It streamlines the process of managing multiple calendars, saving time and reducing the hassle of manual searches. This is particularly useful for HR staff, managers, or anyone who regularly coordinates meetings on behalf of others, allowing them to focus more on strategic tasks rather than administrative ones.