413717 – Microsoft Viva: Viva Learning – Customer Facing Reports via Insights Integration

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check before: 2025-01-01

Product:

Microsoft Viva, Microsoft Viva Insights, Microsoft Viva Learning

Platform:

Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

Org level breakdown of Learning metrics in Viva Insights.

Change Category:
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Scope:
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Release Phase:
General Availability, Preview

Created:
2024-10-05

updated:
2025-01-04

Docu to Check

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MS workload name

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summary for non-techies**

Microsoft Viva Learning is integrating with Viva Insights to provide organizations with detailed reports on learning metrics, offering insights into how learning resources are utilized across different departments, similar to a fitness tracker for learning activities.

Direct effects for Operations**

Data Privacy Concerns
The integration of customer-facing reports may expose sensitive learning metrics, leading to potential data privacy violations if not properly managed.
   - roles: Data Protection Officer, IT Security Manager
   - references: https://www.dataprotection.ie/en/what-is-data-protection, https://www.privacy-regulation.eu/en/index.htm

User Experience Disruption
Unprepared changes in the reporting structure may confuse users, leading to decreased engagement with the learning platform and frustration due to lack of clarity.
   - roles: Learning and Development Manager, End Users
   - references: https://www.forbes.com/sites/forbestechcouncil/2021/06/29/the-importance-of-user-experience-in-learning-technology/?sh=5c1b1c4e1c3b, https://www.nngroup.com/articles/ux-importance/

Configutation Options**

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Data Protection**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2025-01-04RM ReleaseDecember CY2024January CY2025

Last updated 1 month ago

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