check before: 2024-10-01
Product:
Outlook
Platform:
US Instances, Web, Windows Desktop, World tenant
Status:
In development
Change type:
Links:
Details:
Allow user to filter meeting attendees by name in the tracking list. #newoutlookforwindows
Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release
Created:
2024-08-22
updated:
2024-08-22
Docu to Check
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MS workload name
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Direct effects for Operations**
User Experience Degradation
If the change is implemented without preparation, users may experience confusion or frustration due to the lack of familiarity with the new filtering feature, leading to decreased productivity during meetings.
- roles: End Users, Meeting Organizers
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/06/30/whats-new-in-outlook-for-windows-july-2021/, https://techcommunity.microsoft.com/t5/outlook-blog/what-s-new-in-outlook-for-windows/ba-p/1531230
Increased Support Tickets
The introduction of a new feature without adequate training or communication may result in an increase in support tickets as users seek help on how to use the new filtering option effectively.
- roles: IT Support Staff, End Users
- references: https://www.zdnet.com/article/how-to-reduce-it-support-tickets/, https://www.forbes.com/sites/bernardmarr/2020/01/20/the-top-5-ways-to-improve-it-support-in-your-organization/?sh=4c1c1c4e1c4e
Configutation Options**
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** AI generated content. This information is not reliable.
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