check before: 2024-09-01
Product:
Planner
Platform:
US Instances, Web, World tenant
Status:
In development
Change type:
Links:
Details:
Labels for your tasks will be shown in grid view in a new Labels column in basic plans. You can get a better overview of your tasks at a glance since you will no longer need to open task details to view labels.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
General Availability
Created:
2024-08-22
updated:
2024-08-22
Docu to Check
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
Direct effects for Operations**
User Experience Degradation
If the new Labels column is implemented without proper user training, users may struggle to adapt to the new layout, leading to confusion and decreased productivity.
- roles: Project Managers, Team Members
- references: https://www.forbes.com/sites/bernardmarr/2021/01/04/the-importance-of-user-experience-in-software-development/, https://www.nngroup.com/articles/ten-usability-heuristics/
Increased Support Requests
The introduction of the Labels column may lead to an increase in support requests from users who are unfamiliar with the new feature, overwhelming the support team.
- roles: IT Support Staff, End Users
- references: https://www.zendesk.com/blog/5-ways-to-reduce-support-tickets/, https://www.gartner.com/en/information-technology/insights/customer-service-and-support
Configutation Options**
XXXXXXX ... free basic plan only
** AI generated content. This information is not reliable.
the free basic plan is required to see all details. Sign up here
A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.
