412065 – Microsoft Viva: Viva Learning – Ability to duplicate Microsoft Copilot Academy

Product:

Copilot, Microsoft Viva, Microsoft Viva Learning

Platform:

Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

Admins will be able to duplicate Copilot Academy and customize it for their own requirements. They will also be able to duplicate Microsoft curated Learning paths and featured Set.

Change Category:
XXXXXXX ... free basic plan only

Scope:
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Release Phase:
General Availability

Created:
2024-08-22

updated:
2024-08-23

Docu to Check

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MS workload name

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Direct effects for Operations**

User Experience Disruption
If the duplication feature is implemented without proper training and communication, users may face confusion regarding the new learning paths and their relevance, leading to decreased engagement and productivity.
   - roles: End Users, Training Coordinators
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform" target="_blank" rel="nofollow noopener noreferrer">https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform/, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/what-is-microsoft-viva/ba-p/2151230

Increased Support Tickets
Without adequate preparation and documentation, users may encounter issues while navigating the new features, resulting in a spike in support requests and impacting IT support resources.
   - roles: IT Support Staff, Help Desk Agents
   - references: https://www.forbes.com/sites/bernardmarr/2021/02/01/what-is-microsoft-viva-and-why-is-it-so-important/?sh=4c1c1c4e7b5d, https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform" target="_blank" rel="nofollow noopener noreferrer">https://www.microsoft.com/en-us/microsoft-365/blog/2021/02/02/introducing-microsoft-viva-a-new-employee-experience-platform/

Configutation Options**

Duplicate Copilot Academy
Admins can create a copy of the Copilot Academy to tailor it to their organization's needs.
   - technical instructions: 1. Navigate to the Microsoft Viva Learning admin center. 2. Select 'Copilot Academy' from the list of available learning paths. 3. Click on 'Duplicate' and follow the prompts to customize the content.
   - references: https://learn.microsoft.com/en-us/microsoft-viva/learning/admin-setup, https://learn.microsoft.com/en-us/microsoft-viva/learning/overview

Duplicate Microsoft Curated Learning Paths
Admins can duplicate Microsoft curated learning paths to adapt them for their specific requirements.
   - technical instructions: 1. Go to the Microsoft Viva Learning admin center. 2. Locate the 'Curated Learning Paths' section. 3. Select a learning path and click 'Duplicate' to modify it as needed.
   - references: https://learn.microsoft.com/en-us/microsoft-viva/learning/admin-setup, https://learn.microsoft.com/en-us/microsoft-viva/learning/overview