411583 – Microsoft Viva: Viva Engage – Mute conversations

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check before: 2024-10-01

Product:

Microsoft Viva, Microsoft Viva Engage

Platform:

Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

Corporate communicators, network admins, and Engage admins can remove chosen conversation threads from the Engage Home Feed, storylines feed, and email digests. Conversations continue to show in community feeds, user profiles, and search. Muting a conversation does not affect notifications.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-08-17

updated:
2024-08-17

Docu to Check

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MS workload name

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Direct effects for Operations**

User Engagement
Muting conversations may lead to decreased user engagement and interaction within the platform, as users may miss important updates or discussions.
  - impacted roles: Corporate Communicators, Engage Admins
  - references: https://www.microsoft.com/en-us/microsoft-viva/engage, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/microsoft-viva-engage-mute-conversations/ba-p/3741230

Information Overload
Users may experience information overload if they are not able to mute irrelevant conversations, leading to frustration and decreased productivity.
  - impacted roles: Network Admins, Corporate Communicators
  - references: https://www.microsoft.com/en-us/microsoft-viva/engage, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/microsoft-viva-engage-mute-conversations/ba-p/3741230

** AI generated content. This information is not reliable.

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