*For this entry exists the more relevant or more recent entry (MC883198)
check before: 2024-10-01
Product:
Teams
Platform:
Android, US Instances, World tenant
Status:
In development
Change type:
Links:
(MC883198)
Details:
Quickly access frequently dialed contacts and numbers with the ability to set up custom contacts and speed dial on the line key buttons and sidecars for non-touch phone devices certified for Microsoft Teams. This feature will enable one-touch dialing capabilities and easy management of contact lists on line keys and sidecars.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
General Availability
Created:
2024-08-20
updated:
2024-08-21
Docu to Check
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
Direct effects for Operations**
Speed Dial Customization Implementation
Without proper preparation, users may experience confusion and frustration due to the sudden change in their dialing process, leading to potential delays in communication.
- impacted roles: Customer Support Representatives, Sales Team Members
- references: https://www.microsoft.com/en-us/microsoft-teams/voice-calling
Management of Contact Lists
If the change is implemented without training, users may struggle to manage their contact lists effectively, resulting in miscommunication and inefficiencies.
- impacted roles: Administrative Staff, Team Leaders
- references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/what-s-new-in-microsoft-teams-august-2023/ba-p/3901230
Configutation Options**
Configure Speed Dial via Teams Admin Center
Admins can configure speed dial settings for users through the Teams Admin Center by navigating to 'Voice' > 'Phone numbers' and assigning speed dial contacts.
- link: https://docs.microsoft.com/en-us/microsoftteams/manage-your-device-settings
Disable Speed Dial via Device Settings
Admins can disable speed dial functionality on specific devices by accessing the device settings and turning off the speed dial feature.
- link: https://docs.microsoft.com/en-us/microsoftteams/phones-for-teams
Restrict Speed Dial Changes via Policy
Admins can create and apply policies to restrict users from changing speed dial settings by using Teams policies in the Teams Admin Center.
- link: https://docs.microsoft.com/en-us/microsoftteams/assign-policies
** AI generated content. This information must be reviewed before use.
a free basic plan is required to see more details. Sign up here
A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.
change history
| Date | Property | old | new |
| 2024-08-21 | RM Release | November CY2024 | October CY2024 |
Last updated 2 weeks ago
