410248 – Microsoft 365 admin center: Usage reports – Integrated apps and Copilot extensions

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check before: 2024-11-01

Product:

Copilot, Microsoft 365 admin center, Microsoft 365 Apps, Microsoft 365 Copilot, Outlook, Teams

Platform:

mobile, Web, Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

The Teams app usage report will be renamed to the Integrated Apps usage report and redesigned with new metrics and charts. These will provide insights into apps enabled for Teams, Outlook, Microsoft 365 apps, and Microsoft 365 Copilot (Copilot extensions) in your organization. The report will feature two sections: App Usage and User Activity. Insights will be organized by Publishing Type (Line-of-business apps, Microsoft partner apps, and Microsoft apps), Host Product (Teams, Microsoft 365 app, Outlook, Copilot), and Platform (Desktop, Mobile, Web). Additionally, the report will include views of app and user details.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-10-01

updated:
2024-10-01

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Report Redesign Impact
The redesign of the Teams app usage report to the Integrated Apps usage report may lead to confusion among users who are accustomed to the previous format, potentially resulting in misinterpretation of data and insights.
   - roles: IT Administrators, Business Analysts
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-admin-center-blog/microsoft-365-admin-center-usage-reports-integrated-apps-and/ba-p/3851230

New Metrics and Charts
The introduction of new metrics and charts without proper training may hinder users' ability to effectively utilize the report, leading to decreased productivity and inefficient decision-making.
   - roles: IT Administrators, End Users
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-admin-center-blog/microsoft-365-admin-center-usage-reports-integrated-apps-and/ba-p/3851230

Configutation Options**

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Data Protection**

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explanation for non-techies**

In the world of IT, changes can sometimes feel overwhelming, especially when they involve tools and platforms that are integral to daily operations. One such change is happening in the Microsoft 365 admin center, specifically concerning usage reports for various apps. Let’s break it down using a simple analogy.

Imagine you manage a large office building with several rooms, each dedicated to different activities. Previously, you had a report that only told you how often the conference room (Teams) was used. Now, the report is being expanded and renamed to cover not just the conference room, but also the break room (Outlook), the workstations (Microsoft 365 apps), and even the new AI assistant (Copilot extensions). This new report is called the Integrated Apps usage report.

This redesigned report will provide you with a clearer picture of how all these different rooms and tools are being utilized. It’s like having a detailed map showing not just the conference room usage, but also how often people are using the break room, workstations, and interacting with the AI assistant. This helps you understand which areas are popular and which might need more attention or resources.

The report will be divided into two main sections: App Usage and User Activity. Think of App Usage as a log of how often each room or tool is used, and User Activity as a record of who is using them and how. This way, you can see both the overall usage and the specific details of user engagement.

Additionally, the insights will be categorized by different types of apps (like in-house developed apps, partner apps, and Microsoft’s own apps), the main product they are associated with (Teams, Microsoft 365 apps, Outlook, Copilot), and the platform they are used on (Desktop, Mobile, Web). This is similar to having a detailed chart that shows not just which rooms are used, but also whether people are using them for meetings, casual gatherings, or work, and whether they are accessing them from their desks, on the go, or online.

This new report will help you make more informed decisions about resource allocation, user training, and overall productivity enhancements. By understanding the detailed usage patterns, you can better support your team and ensure that everyone has the tools they need to work efficiently.

** AI generated content. This information must be reviewed before use.

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