410246 – Microsoft 365 admin center: Usage reports – Microsoft 365 Copilot extension usage

Product:

Copilot, Microsoft 365 admin center, Microsoft 365 Copilot

Platform:

Web, World tenant

Status:

In development

Change type:

Links:

Details:

See usage of Microsoft 365 Copilot enabled apps (Copilot Extensions) in your organization.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-10-01

updated:
2024-10-01

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Increased User Frustration
If the Microsoft 365 Copilot features are implemented without proper training or communication, users may struggle to utilize the new functionalities effectively, leading to frustration and decreased productivity.
   - roles: End Users, IT Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/03/16/introducing-microsoft-365-copilot/, https://www.forbes.com/sites/bernardmarr/2023/03/20/what-is-microsoft-365-copilot-and-how-can-it-help-your-business/

Data Security Risks
Implementing new features like Copilot without adequate preparation may expose sensitive data to unauthorized access or misuse, especially if users are not aware of the security protocols.
   - roles: Data Protection Officer, IT Security Team
   - references: https://www.microsoft.com/en-us/security/blog/2023/03/15/understanding-data-security-in-the-age-of-ai/, https://www.csoonline.com/article/3671230/what-is-data-security-and-why-is-it-important.html

Configutation Options**

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Data Protection**

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explanation for non-techies**

Imagine your office is like a bustling city, and each department is a different neighborhood. Now, think of Microsoft 365 as the city's infrastructure—its roads, utilities, and public services. Recently, the city has introduced a new service called Microsoft 365 Copilot, which acts like a fleet of smart assistants helping people get their work done more efficiently.

To make sure these smart assistants are being used effectively, the city planners (your IT team) need a way to monitor their usage. This is where the Microsoft 365 admin center comes in. Think of it as the city's control room, where planners can see which neighborhoods are using the new service and how often.

The "Usage reports" feature in the Microsoft 365 admin center is like a dashboard in this control room. It shows detailed information about how the smart assistants (Copilot Extensions) are being used across different neighborhoods (departments) in the city (your organization). This helps the planners understand if the new service is making a difference and where it might need improvements.

In simpler terms, the Microsoft 365 admin center lets your IT team see how often and how effectively the new Copilot tools are being used. This information can help make decisions about training, support, and future technology investments, ensuring that everyone in the organization gets the most out of these new tools.