409962 – Microsoft Copilot (Microsoft 365): Prompt suggestions in Copilot chat

Product:

Copilot

Platform:

Mac, Web, Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

Get started in Copilot chat quickly with automatic prompt suggestions that enhance your productivity by providing relevant and context-aware prompts based on your previous interactions.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-08-13

updated:
2024-08-13

Docu to Check

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MS workload name

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Direct effects for Operations**

- Direct Impact on IT Operations
- Increased demand for support and training
- IT support teams may experience a surge in inquiries related to the new Copilot features, requiring additional resources and training.
- Roles impacted: IT Support Staff, Helpdesk Technicians.
- Potential integration issues with existing applications
- The introduction of prompt suggestions may lead to compatibility issues with other Microsoft 365 applications or third-party tools, affecting overall system performance.
- Roles impacted: IT Administrators, System Integrators.

- Direct Impact on IT Services
- Changes in user workflows and productivity
- Users may need to adapt to new workflows introduced by Copilot, which could temporarily disrupt established processes and productivity.
- Roles impacted: End Users, Project Managers.
- Risk of data privacy concerns
- The context-aware nature of prompt suggestions may raise concerns about data handling and privacy, necessitating a review of compliance with GDPR and other regulations.
- Roles impacted: Compliance Officers, Data Protection Officers.

References:
- Microsoft Copilot Overview: [Microsoft Official Site](https://www.microsoft.com/en-us/microsoft-365/copilot)
- GDPR Compliance Guidelines: [European Commission](https://ec.europa.eu/info/law/law-topic/data-protection/eu-data-protection-rules_en)