check before: 2024-09-01
Product:
Outlook
Platform:
Android, iOS, World tenant
Status:
In development
Change type:
Links:
Details:
Two improvements are coming to the move menu on Outlook for iOS and Android. Users will now be able to expand and collapse folders within the move menu and see folder hierarchy when searching in the move menu.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-08-09
updated:
2024-09-05
Docu to Check
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MS workload name
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Direct effects for Operations**
- Direct Impact on IT Operations
- Potential increase in support tickets related to user confusion or issues with the new move menu functionality.
- Roles impacted: IT Support Staff, Help Desk Technicians
- Need for updated documentation and training materials to reflect the changes in the move menu.
- Roles impacted: IT Trainers, Documentation Specialists
- Monitoring and troubleshooting of any performance issues that may arise from the new features.
- Roles impacted: IT Operations Managers, System Administrators
- Direct Impact on IT Services
- Possible temporary disruptions in email services during the rollout of the new features, affecting user access.
- Roles impacted: Service Delivery Managers, IT Service Managers
- Integration dependencies with other Microsoft 365 services (e.g., SharePoint, Teams) that may be affected by changes in folder hierarchy visibility.
- Roles impacted: Cloud Architects, Integration Specialists
- Requirement for updates to service level agreements (SLAs) to account for potential changes in service performance.
- Roles impacted: Compliance Officers, Service Level Managers
- Direct Impact on IT Users
- Users may experience a learning curve with the new folder hierarchy and expand/collapse functionality, leading to temporary productivity loss.
- Roles impacted: End Users, Business Analysts
- Increased likelihood of user errors when moving emails to folders due to changes in the interface.
- Roles impacted: All Outlook Users, Project Managers
- Need for user feedback mechanisms to capture issues and suggestions related to the new features.
- Roles impacted: User Experience Researchers, Product Managers
References:
- Microsoft 365 Blog: [Outlook for iOS and Android Updates](https://www.microsoft.com/en-us/microsoft-365/blog/)
- Microsoft Documentation: [Outlook Mobile Features](https://support.microsoft.com/en-us/office/outlook-mobile-app-features-5c3e1b8e-5c1d-4c4c-8b9e-4c7e6e4e9b5f)
Opportunities**
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Potentional Risks**
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change history
| Date | Property | old | new |
| 2024-09-05 | RM Release | August CY2024 | September CY2024 |
Last updated 2 weeks ago
