check before: 2024-09-01
Product:
Microsoft Viva
Platform:
Android, iOS, Mac, Web, Windows Desktop, World tenant
Status:
Launched
Change type:
Links:
Details:
Viva Pulse authors can now choose to share open text responses as part of their shared reports. Authors can also preview their shared reports and choose to update the visibility of open text responses at any point in time.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-07-23
updated:
2024-09-11
Docu to Check
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MS workload name
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Direct effects for Operations**
- Direct Impact on IT Operations and Services
- Increased data management complexity
- Open text responses may contain sensitive information, requiring enhanced data governance and compliance measures.
- IT administrators will need to implement additional monitoring and auditing processes to ensure data privacy and security.
- Roles impacted: IT Security Team, Compliance Officers, IT Administrators.
- Potential for increased support tickets
- Users may experience confusion regarding the visibility and sharing of open text responses, leading to a rise in support requests.
- IT support teams will need to prepare for an influx of inquiries and provide updated training materials and documentation.
- Roles impacted: IT Support Staff, User Experience Teams, Training Coordinators.
- Dependencies and Interdependencies with Other IT Services
- Integration with existing reporting tools
- The new feature may require updates to existing reporting tools and dashboards that integrate with Microsoft Viva, potentially causing disruptions if not properly managed.
- IT teams will need to coordinate with other departments to ensure compatibility and functionality across platforms.
- Roles impacted: IT Operations Teams, Business Intelligence Analysts, Application Developers.
- Collaboration with Microsoft 365 services
- Changes in Viva Pulse may affect how data is shared and accessed across Microsoft 365 applications, leading to potential disruptions in workflows.
- IT administrators must ensure that all related services (e.g., Teams, SharePoint) are aligned with the new reporting capabilities to maintain seamless user experience.
- Roles impacted: IT Administrators, Project Managers, Cross-Functional Teams.
References:
- Microsoft Viva Overview: https://www.microsoft.com/en-us/microsoft-viva
- Microsoft 365 Compliance: https://www.microsoft.com/en-us/microsoft-365/compliance
- ITIL Change Management: https://www.axelos.com/best-practice-solutions/itil/what-is-itil
** AI generated content. This information must be reviewed before use.
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change history
Date | Property | old | new |
2024-09-11 | RM Status | In development | Launched |
Last updated 2 months ago