check before: 2024-08-01
Product:
Outlook
Platform:
US Instances, Web, Windows Desktop, World tenant
Status:
Rolling out
Change type:
Links:
Details:
Sort and Filter will now be separate buttons in the Message List. This will make it easier to change the Sorted by and the Filtered by values separately. #newoutlookforwindows
Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release
Created:
2024-07-18
updated:
2024-09-06
Docu to Check
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MS workload name
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Direct effects for Operations**
- Direct Impact on IT Operations and Services
- Potential for increased support tickets related to user confusion or difficulty adapting to the new Sort and Filter functionality.
- Roles impacted: IT Support Staff, Help Desk Technicians
- Reference: [IT Support Ticket Trends](https://www.zdnet.com/article/how-to-reduce-it-support-tickets/)
- Changes in user workflows may require updates to training materials and documentation to reflect the new features.
- Roles impacted: IT Trainers, Documentation Specialists
- Reference: [Importance of IT Documentation](https://www.techrepublic.com/article/the-importance-of-it-documentation/)
- Impact on IT Users and Administrators
- Users may experience temporary disruptions in their email management processes as they adjust to the new interface, potentially leading to decreased productivity.
- Roles impacted: All Outlook Users, Project Managers
- Reference: [User Experience and Productivity](https://www.forbes.com/sites/bernardmarr/2021/07/12/how-user-experience-ux-design-can-improve-productivity-in-the-workplace/)
- Administrators may need to monitor user feedback and system performance closely post-implementation to address any unforeseen issues quickly.
- Roles impacted: IT Administrators, System Analysts
- Reference: [Change Management Best Practices](https://www.prosci.com/resources/articles/change-management-best-practices)
** AI generated content. This information must be reviewed before use.
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change history
Date | Property | old | new |
2024-09-06 | RM Status | In development | Rolling out |
Last updated 2 months ago