407640 – Microsoft Viva: Viva Pulse – New question types

Product:

Microsoft Viva, Teams

Platform:

Teams And Surface Devices, TeamsAndSurfaceDevices, Web, Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

Viva Pulse authors can add new question types, including matrix types, and leverage enhanced logic to drive more targeted survey experiences for respondents.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-07-18

updated:
2024-12-07

Docu to Check

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MS workload name

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Direct effects for Operations**

- Direct Impact on IT Operations
- Increased complexity in survey management
- IT administrators may need to adjust existing workflows and processes to accommodate new question types and logic.
- Potential need for additional training or documentation for IT staff to understand the new features.
- Dependency on Microsoft Teams and Viva integration
- Any issues with the integration could lead to disruptions in survey distribution and data collection.
- IT operations may need to monitor and manage the performance of these integrated services closely.

- Direct Impact on IT Services
- Changes in user experience for survey respondents
- Users may encounter new question formats that require adaptation, potentially leading to confusion or frustration.
- Support teams may see an increase in inquiries related to the new question types and how to respond to them.
- Data analysis and reporting adjustments
- IT services responsible for data analytics may need to update their reporting tools to accommodate the new question types.
- Potential impact on data integrity if the new logic is not properly implemented or understood.

- Roles Most Impacted
- IT Administrators
- Responsible for managing the implementation and integration of new features.
- Support Teams
- First line of contact for user inquiries and issues related to the new survey functionalities.
- Data Analysts
- Need to adapt their methodologies to analyze data collected from the new question types effectively.

References:
- Microsoft Viva Pulse Overview: [Microsoft Documentation](https://docs.microsoft.com/en-us/microsoft-viva/pulse/)
- Microsoft Teams Integration: [Microsoft Teams Documentation](https://docs.microsoft.com/en-us/microsoftteams/platform/overview)