407639 – Microsoft Viva: Viva Pulse – Pulse series for continuous feedback supporting AI transformations and change management

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check before: 2025-05-01

Product:

Microsoft Viva

Platform:

Web, World tenant

Status:

In development

Change type:

Links:

Details:

New Pulse series templates are being introduced that are tailored to supporting continuous feedback scenarios for high value use cases such as change management.

Change Category:
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Scope:
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Release Phase:
Preview, General Availability

Created:
2024-07-19

updated:
2025-01-10

Public Preview Start Date

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Docu to Check

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MS workload name

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Direct effects for Operations**

- Direct Impact on IT Operations
- Potential disruptions during the rollout of the new Pulse series templates
- Risk of system downtime or degraded performance during deployment
- IT Operations Team: Responsible for monitoring and managing system performance during the change
- Integration challenges with existing IT services
- Dependencies on other Microsoft 365 services (e.g., Teams, SharePoint) that may require updates or adjustments
- IT Administrators: Need to ensure compatibility and seamless integration with current systems

- Direct Impact on IT Services and Users
- Changes in user experience and interface with the introduction of new templates
- Users may require training or support to adapt to the new features, leading to temporary productivity loss
- End Users: Employees who rely on feedback mechanisms for performance and engagement
- Increased demand for support and troubleshooting
- Users may encounter issues or confusion with the new functionalities, leading to a spike in support tickets
- IT Support Team: Will need to be prepared for an influx of inquiries and provide timely assistance

References:
- Microsoft Viva Overview: https://www.microsoft.com/en-us/microsoft-viva
- Change Management Best Practices: https://www.prosci.com/resources/articles/change-management-best-practices

** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2025-01-10RM ReleaseMarch CY2025May CY2025
2025-01-10RM PreviewJanuary CY2025February CY2025
2024-11-13RM PreviewDecember CY2024January CY2025

Last updated 1 month ago

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