406555 – Microsoft Copilot (Microsoft 365): Use Copilot to search for answers from the web

Product:

Copilot, Microsoft 365 Apps

Platform:

Mac, Web, Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

Use Copilot in Excel to search for answers from the web and add it to your Excel workbook.

Change Category:
XXXXXXX ... free basic plan only

Scope:
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Release Phase:
General Availability

Created:
2024-07-24

updated:
2024-11-13

Docu to Check

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MS workload name

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Direct effects for Operations**

- Direct Impact on IT Operations
- Potential increase in network traffic due to web searches initiated by users through Copilot in Excel.
- Roles impacted: IT Network Administrators, IT Security Teams
- Reference: [Microsoft 365 Network Connectivity](https://docs.microsoft.com/en-us/microsoft-365/enterprise/office-365-network-architecture?view=o365-worldwide)
- Changes in data governance and compliance requirements as users may pull in external data into Excel workbooks.
- Roles impacted: IT Compliance Officers, Data Governance Teams
- Reference: [Microsoft Compliance Solutions](https://www.microsoft.com/en-us/security/business/compliance)

- Direct Impact on IT Services
- Integration challenges with existing Excel add-ins or macros that may conflict with Copilot's functionality.
- Roles impacted: IT Support Teams, Excel Power Users
- Reference: [Excel Add-ins](https://support.microsoft.com/en-us/excel)
- Increased demand for user training and support as users adapt to utilizing Copilot for web searches within Excel.
- Roles impacted: IT Training Coordinators, Help Desk Staff
- Reference: [Microsoft Learn](https://learn.microsoft.com/en-us/training/)

- Direct Impact on IT Users
- Users may experience a learning curve and potential frustration if Copilot does not meet their expectations or if it introduces errors in data handling.
- Roles impacted: General Users, Business Analysts
- Reference: [User Experience with AI Tools](https://www.forbes.com/sites/bernardmarr/2023/01/30/the-impact-of-ai-on-user-experience/?sh=6f3b8e1e3c9c)
- Risk of misinformation if users rely on web-sourced data without proper validation, leading to potential inaccuracies in reports.
- Roles impacted: Data Analysts, Project Managers
- Reference: [Data Quality and Governance](https://www.gartner.com/en/information-technology/insights/data-quality)

- Direct Impact on IT Administrators
- Increased workload for IT administrators to monitor and manage the integration of Copilot, ensuring it aligns with organizational policies.
- Roles impacted: IT Administrators, System Administrators
- Reference: [Managing Microsoft 365](https://docs.microsoft.com/en-us/microsoft-365/admin/admin-overview/manage-microsoft-365?view=o365-worldwide)
- Need for enhanced security measures to protect sensitive data as users may inadvertently expose confidential information through web searches.
- Roles impacted: IT Security Administrators, Risk Management Teams
- Reference: [Microsoft Security Best Practices](https://www.microsoft.com/en-us/security/business/security-best-practices)