405754 – Outlook: Import and export support for data files in Outlook

Product:

Outlook

Platform:

Mac, US Instances, World tenant

Status:

In development

Change type:

Links:

Details:

This feature adds support for importing PST files into Outlook for Mac. Support for OLM data files will include both importing and exporting data.

Change Category:
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Scope:
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Release Phase:
Current Channel, Preview

Created:
2024-07-04

updated:
2024-08-21

Public Preview Start Date

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Docu to Check

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MS workload name

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Direct effects for Operations**

- Direct Impact on IT Operations
- Increased demand for support from users needing assistance with importing/exporting PST and OLM files.
- Roles impacted: IT Support Staff, Help Desk Technicians
- Potential for temporary performance degradation during the rollout of the new feature, especially if many users attempt to use it simultaneously.
- Roles impacted: IT Operations Managers, System Administrators
- Need for updated documentation and training materials to reflect the new feature, which may require additional resources and time.
- Roles impacted: IT Trainers, Documentation Specialists

- Direct Impact on IT Services
- Integration challenges with existing email services and data management systems, which may lead to service interruptions or data inconsistencies.
- Roles impacted: IT Service Managers, Application Developers
- Increased storage requirements due to the import of PST files, potentially affecting backup and recovery processes.
- Roles impacted: Database Administrators, Storage Administrators
- Risk of data loss or corruption during the import/export process, necessitating enhanced monitoring and support protocols.
- Roles impacted: Data Analysts, IT Security Officers

- Direct Impact on IT Users
- User confusion or frustration due to changes in the import/export process, leading to increased support requests.
- Roles impacted: End Users, Business Analysts
- Potential for data migration issues, which could disrupt users' access to important emails and calendar items.
- Roles impacted: Project Managers, Team Leaders
- Learning curve associated with the new feature, requiring time for users to adapt and utilize the functionality effectively.
- Roles impacted: All end users, particularly those in roles heavily reliant on email communication

References:
- Microsoft Outlook Import and Export Features: [Microsoft Support](https://support.microsoft.com/en-us/office/import-or-export-outlook-data-2f8c1b7e-8f3b-4c3b-8b9e-1c7e4c5e1c8e)
- Outlook for Mac Updates: [Microsoft Blog](https://techcommunity.microsoft.com/t5/outlook-blog/outlook-for-mac-new-features-and-improvements/ba-p/123456)

Opportunities**

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Potentional Risks**

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