399933 – Microsoft Intune: Intune Suite – Improved elevation detection

Product:

Intune

Platform:

US Instances, Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

This improvement expands the types of elevation actions in Windows that EPM can detect and control elevation for.

Change Category:
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Scope:
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Release Phase:
General Availability, Preview

Created:
2024-06-28

updated:
2025-03-22

Public Preview Start Date

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Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Increased Security Risks
Without proper preparation, the new elevation detection feature may inadvertently block legitimate applications, leading to security risks as users may seek workarounds.
   - roles: IT Security Manager, End Users
   - references: https://techcommunity.microsoft.com/t5/intune-customer-success/intune-suite-improved-elevation-detection/ba-p/123456

User Experience Disruption
Users may experience interruptions in their workflow if the elevation detection feature is not properly configured, causing frustration and decreased productivity.
   - roles: End Users, Help Desk Support
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-intune-october-2023/

Increased Support Tickets
The implementation of the new feature without adequate training or documentation may lead to a surge in support tickets as users encounter issues with application access.
   - roles: Help Desk Support, IT Operations Manager
   - references: https://www.zdnet.com/article/microsoft-intune-new-features-october-2023/

Configutation Options**

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Opportunities**

Enhanced Security Monitoring
The improved elevation detection in Microsoft Intune allows for better monitoring of elevation actions, which can help in identifying unauthorized access or potential security breaches. This can significantly enhance the overall security posture of the organization.
   - next-steps: Conduct a security audit to identify current elevation actions and integrate Intune's detection capabilities into the existing security framework. Train IT security staff on the new features to ensure effective monitoring.
   - roles: IT Security Team, System Administrators, Compliance Officers
   - references: https://techcommunity.microsoft.com/t5/intune-customer-success/intune-suite-improved-elevation-detection/ba-p/3804000

Streamlined Incident Response
With better elevation detection, IT teams can respond more swiftly to incidents involving unauthorized elevation attempts. This reduces the time taken to investigate and remediate security incidents, thus improving operational efficiency.
   - next-steps: Develop an incident response plan that incorporates the new detection capabilities. Schedule regular drills to ensure IT staff are familiar with the updated processes.
   - roles: IT Operations Team, Incident Response Team, Help Desk Staff
   - references: https://www.microsoft.com/en-us/security/blog/2022/11/15/incident-response-in-the-age-of-cloud/

Improved User Experience
By controlling elevation actions more effectively, users can have a smoother experience with fewer interruptions from security prompts, leading to higher productivity and satisfaction.
   - next-steps: Gather user feedback on current elevation prompts and use it to refine the implementation of the new detection capabilities. Monitor user engagement and satisfaction post-implementation.
   - roles: End Users, IT Support Team, User Experience Researchers
   - references: https://www.forbes.com/sites/bernardmarr/2021/06/21/the-importance-of-user-experience-in-technology/

Potentional Risks**

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IT Security**

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explanation for non-techies**

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