*For this entry exists the more relevant or more recent entry MC974362
check before: 2025-01-01
Product:
Outlook
Platform:
US Instances, Web, Windows Desktop, World tenant
Status:
Launched
Change type:
Links:

Details:
New Outlook for Windows will support S/MIME (Secure/Multipurpose Internet Mail extensions) signing and encryption. All new and existing S/MIME configurations will work without any explicit action from admins. The feature was already available for Web and now we are extending its availability to New Outlook. #newoutlookforwindows
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-05-25
updated:
2025-02-04
Public Preview Start Date
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Docu to Check
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MS workload name
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Direct effects for Operations**
- Impact on IT Operations
- Potential increase in support tickets related to S/MIME configuration and usage
- Roles impacted: IT Support Staff, Helpdesk Technicians
- Need for monitoring and adjustments in email security policies to accommodate new S/MIME functionalities
- Roles impacted: IT Security Administrators, Compliance Officers
- Possible integration issues with existing email clients or third-party applications that do not support S/MIME
- Roles impacted: IT Operations Managers, Application Support Teams
- Impact on IT Services
- Enhanced email security may require updates to training materials and user documentation
- Roles impacted: IT Training Coordinators, Documentation Specialists
- Increased load on email servers due to encryption/decryption processes, potentially affecting performance
- Roles impacted: IT Infrastructure Engineers, Network Administrators
- Dependencies on other email-related services (e.g., archiving, backup solutions) that may need updates to support S/MIME
- Roles impacted: IT Service Managers, Backup Administrators
- Impact on IT Users
- Users may experience a learning curve with new S/MIME features, leading to temporary productivity loss
- Roles impacted: End Users, Department Managers
- Potential confusion regarding the use of S/MIME for signing and encryption, necessitating user training sessions
- Roles impacted: End Users, IT Training Coordinators
- Increased trust in email communications due to enhanced security, which may lead to changes in communication practices
- Roles impacted: All Employees, Team Leaders
References:
- Microsoft Documentation on S/MIME: [Microsoft S/MIME Overview](https://docs.microsoft.com/en-us/exchange/security-and-compliance/smime/smime-overview)
- Outlook New Features Announcement: [Outlook New Features](https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-outlook-for-windows/)
Opportunities**
- Enhanced Security for Sensitive Communications
- Opportunity: Implement S/MIME for all users to ensure secure email communications, particularly for departments handling sensitive information (e.g., Legal, Finance, HR).
- Roles Benefiting: Legal, Finance, HR, Compliance Officers.
- Reference: Microsoft documentation on S/MIME implementation and benefits for secure communications.
- Streamlined IT Administration with Automatic Configuration
- Opportunity: Leverage the automatic configuration of S/MIME in the new Outlook to reduce the administrative burden on IT staff, allowing them to focus on more strategic initiatives.
- Roles Benefiting: IT Administrators, IT Operations Managers.
- Reference: Insights on how automated configurations can improve IT efficiency from industry reports.
- Improved User Experience with Enhanced Email Features
- Opportunity: Educate users on the benefits of S/MIME for email security, leading to increased adoption and better user experience. This can also reduce the number of security incidents related to email phishing.
- Roles Benefiting: All users, particularly those in customer-facing roles or those who frequently handle confidential information.
- Reference: User training resources on S/MIME and its advantages for email security from Microsoft and cybersecurity experts.
Potentional Risks**
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change history
Date | Property | old | new |
2025-02-04 | RM Status | Rolling out | Launched |
2025-01-23 | RM Cloud Instance Tags | DoD, GCC High, Worldwide (Standard Multi-Tenant), GCC | Worldwide (Standard Multi-Tenant), GCC |
2025-01-18 | RM Status | In development | Rolling out |
2024-11-26 | RM Release | November CY2024 | January CY2025 |
2024-09-27 | RM Release | September CY2024 | November CY2024 |
2024-09-27 | RM Preview | October CY2024 | |
2024-06-19 | RM Release Phase | General Availability, Preview | General Availability |
2024-06-19 | RM Preview | September CY2024-; |
Last updated 1 week ago