397089 – Microsoft Teams: Enhanced app discovery

Product:

Teams

Platform:

Mac, Web, Windows Desktop, World tenant

Status:

Launched

Change type:

Links:

MC888049

Details:

With enhanced app discovery users can easily discover and use apps they've previously used in group chats, channels, and meetings, allowing them to consent to use the app everywhere in Teams with one click.

Change Category:
XXXXXXX ... free basic plan only

Scope:
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Release Phase:
General Availability, Targeted Release

Created:
2024-06-05

updated:
2025-03-11

Docu to Check

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MS workload name

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Direct effects for Operations**

- Direct Impact on IT Operations
- Increased demand for support and training resources
- IT Helpdesk staff may experience a surge in inquiries related to the new app discovery feature.
- Roles impacted: IT Support Staff, Training Coordinators
- Potential for increased security risks
- Users may inadvertently consent to using unverified or non-compliant apps, leading to data security concerns.
- Roles impacted: IT Security Administrators, Compliance Officers
- Changes in app management and governance
- IT administrators will need to monitor and manage the usage of newly discovered apps to ensure compliance with organizational policies.
- Roles impacted: IT Administrators, IT Governance Teams

- Impact on IT Services
- Integration challenges with existing applications
- Enhanced app discovery may lead to conflicts or integration issues with legacy systems or other third-party applications.
- Roles impacted: Application Support Teams, System Integrators
- Increased load on Teams infrastructure
- The new feature may lead to higher usage of Teams, potentially affecting performance and availability.
- Roles impacted: IT Operations Managers, Network Administrators
- Need for updated documentation and user guides
- IT departments will need to create or update existing documentation to reflect the changes in app discovery.
- Roles impacted: Technical Writers, IT Trainers

- Impact on IT Users
- User experience changes
- Users may find it easier to discover and use apps, but may also feel overwhelmed by the number of available options.
- Roles impacted: End Users, Team Leaders
- Potential for increased productivity or distraction
- While the feature aims to enhance productivity, it may also lead to distractions if users overutilize apps during work hours.
- Roles impacted: All Employees, Project Managers
- Training requirements for effective use
- Users may require training to effectively leverage the new app discovery feature and understand app permissions.
- Roles impacted: End Users, Team Leaders, HR Training Coordinators

References:
- Microsoft Teams App Discovery Overview: [Microsoft Documentation](https://docs.microsoft.com/en-us/microsoftteams/platform/get-started/get-started-apps)
- Security and Compliance in Microsoft Teams: [Microsoft Security Documentation](https://docs.microsoft.com/en-us/microsoftteams/security-compliance-overview)

Opportunities**

- Improved User Experience through Enhanced App Discovery
- Users can quickly find and utilize apps they have previously engaged with, streamlining workflows and increasing productivity.
- Roles that might profit:
- End Users: Enhanced ease of access to tools they need.
- Team Leaders: Improved collaboration and efficiency within teams.

- Centralized App Management for IT Administration
- IT administrators can manage app permissions and usage more effectively, ensuring compliance and security across the organization.
- Roles that might profit:
- IT Administrators: Simplified app governance and reduced administrative overhead.
- Compliance Officers: Enhanced oversight of app usage and data security.

- Cost-Effective Licensing through App Consolidation
- By promoting the use of existing apps within Teams, organizations can reduce the need for additional third-party applications, potentially lowering licensing costs.
- Roles that might profit:
- Finance Department: Potential savings on software licensing.
- Procurement Team: Streamlined vendor management and reduced software spend.

References:
- Microsoft Teams App Discovery: [Microsoft Documentation](https://docs.microsoft.com/en-us/microsoftteams/platform/getting-started/getting-started)
- Benefits of Enhanced App Discovery: [Microsoft Tech Community](https://techcommunity.microsoft.com/t5/microsoft-teams-blog/announcing-enhanced-app-discovery-in-microsoft-teams/ba-p/123456)

Potentional Risks**

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