381965 – Microsoft Viva: Viva Pulse – Add new questions to Question Library as Pulse admin

Product:

Microsoft Viva, Teams

Platform:

Teams And Surface Devices, TeamsAndSurfaceDevices, Web, World tenant

Status:

Launched

Change type:

Links:

Details:

Pulse admins can create new questions that become available in their users' Question Library.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-04-12

updated:
2024-07-03

Docu to Check

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MS workload name

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Direct effects for Operations**

- Direct Impact on IT Operations
- Increased workload for IT administrators
- Role: IT Administrators
- Need to manage and oversee the implementation of new questions in the Question Library.
- Potential for increased support requests from users regarding new questions.
- Dependency on Microsoft Teams and Viva services
- Role: IT Operations Team
- Changes in the Question Library may require updates or adjustments in integration with existing Teams functionalities.
- Risk of service interruptions if the integration is not properly managed.

- Direct Impact on IT Services
- User experience changes in Microsoft Viva
- Role: End Users (employees)
- New questions may alter the way users engage with the Pulse feature, potentially leading to confusion or dissatisfaction if not communicated effectively.
- Users may require training or support to adapt to the new questions, impacting productivity.
- Impact on data analytics and reporting
- Role: Data Analysts
- New questions could change the data collected, affecting the analysis and insights derived from Pulse feedback.
- Adjustments in reporting tools may be necessary to accommodate the new question formats.

References:
- Microsoft Viva Overview: https://www.microsoft.com/en-us/microsoft-viva
- Microsoft Teams Integration: https://docs.microsoft.com/en-us/microsoftteams/platform/overview
- Microsoft Viva Pulse Documentation: https://docs.microsoft.com/en-us/microsoft-viva/pulse/