check before: 2025-02-01
Product:
Copilot, Microsoft 365 Apps
Platform:
Web, World tenant
Status:
In development
Change type:
Links:
Details:
When drafting content that's based on referenced sources, Copilot includes citations in the text it generates, indicating references to information in the content.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
General Availability
Created:
2024-12-13
updated:
2024-12-13
Docu to Check
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
summary for non-techies**
Microsoft Copilot in Microsoft 365 automatically generates text with citations in applications like Word, ensuring accuracy and credibility by tracking and referencing sources, which is particularly beneficial for professionals such as lawyers and HR staff.
Direct effects for Operations**
Inaccurate Citations
If Microsoft Copilot is implemented without proper preparation, it may generate content with inaccurate or misleading citations, leading to misinformation being disseminated.
- roles: Content Creators, Editors
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/03/16/introducing-microsoft-copilot-in-word-and-excel/, https://www.forbes.com/sites/bernardmarr/2023/03/20/what-is-microsoft-copilot-and-how-will-it-change-the-way-we-work/
User Confusion
Users may become confused about the reliability of the information generated by Copilot, especially if they are not trained on how to verify citations, leading to a lack of trust in the tool.
- roles: End Users, Training Coordinators
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/03/16/introducing-microsoft-copilot-in-word-and-excel/, https://www.techradar.com/news/microsoft-copilot-is-a-game-changer-for-office-365-users
Configutation Options**
XXXXXXX ... paid membership only
explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
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Last updated 1 month ago
