check before: 2025-03-01
Product:
Copilot, Microsoft 365 Apps
Platform:
Web, World tenant
Status:
In development
Change type:
Links:
Details:
When drafting content that's based on referenced sources, Copilot includes citations in the text it generates, indicating references to information in the content.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-12-13
updated:
2025-03-04
Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
Inaccurate Citations
If Microsoft Copilot is implemented without proper preparation, it may generate content with inaccurate or misleading citations, leading to misinformation being disseminated.
- roles: Content Creators, Editors
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/03/16/introducing-microsoft-copilot-in-word-and-excel/, https://www.forbes.com/sites/bernardmarr/2023/03/20/what-is-microsoft-copilot-and-how-will-it-change-the-way-we-work/
User Confusion
Users may become confused about the reliability of the information generated by Copilot, especially if they are not trained on how to verify citations, leading to a lack of trust in the tool.
- roles: End Users, Training Coordinators
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/03/16/introducing-microsoft-copilot-in-word-and-excel/, https://www.techradar.com/news/microsoft-copilot-is-a-game-changer-for-office-365-users
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-03-04 | RM Release | February CY2025 | March CY2025 |
Last updated 2 months ago
