check before: 2025-07-01
Product:
Exchange, Outlook
Platform:
Mac, Online, World tenant
Status:
In development
Change type:
Feature update
Links:
Details:
Exchange Online's Cloud-based Message Recall feature will be coming to Outlook for Mac.
Change Category:
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Scope:
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Release Phase:
Current Channel (Preview), Current Channel
Created:
2023-11-28
updated:
2024-09-06
Public Preview Start Date
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Docu to Check
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MS workload name
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Direct effects for Operations**
- Direct Impact on IT Operations
- Potential increase in support tickets related to the new Message Recall feature
- Roles impacted: IT Support Staff, Helpdesk Technicians
- Need for updated documentation and training materials for IT staff and end-users
- Roles impacted: IT Trainers, Documentation Specialists
- Direct Impact on IT Services
- Possible temporary disruptions in email services during the rollout of the new feature
- Roles impacted: IT Operations Managers, System Administrators
- Integration challenges with existing email workflows and third-party applications
- Roles impacted: Application Support Analysts, Integration Specialists
- Direct Impact on IT Users
- Changes in user experience and potential confusion regarding the functionality of Message Recall
- Roles impacted: End Users, Business Analysts
- Increased reliance on IT support for troubleshooting new feature-related issues
- Roles impacted: End Users, IT Support Staff
- Direct Impact on IT Administrators
- Additional monitoring required to assess the performance and reliability of the new feature post-deployment
- Roles impacted: IT Administrators, Network Engineers
- Need for proactive communication to users about the changes and how to effectively use the new feature
- Roles impacted: IT Communication Managers, Change Management Coordinators
References:
- Microsoft Documentation on Message Recall: [Microsoft Docs](https://docs.microsoft.com/en-us/exchange/clients/outlook-on-the-web/message-recall)
- Outlook for Mac Updates: [Microsoft 365 Blog](https://www.microsoft.com/en-us/microsoft-365/blog/)
** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2024-09-06 | RM Release | November CY2024 | July CY2025 |
| 2024-09-06 | RM Preview | October CY2024 | June CY2025 |
| 2024-06-13 | RM Release | June CY2024 | November CY2024 |
| 2024-06-13 | RM Preview | May CY2024 | October CY2024 |
| 2024-03-23 | RM Release | April CY2024 | June CY2024 |
| 2024-03-23 | RM Preview | March CY2024 | May CY2024 |
Last updated 1 week ago
