check before: 2024-03-01
Product:
Outlook, Teams
Platform:
Windows Desktop, World tenant
Status:
Launched
Change type:
Feature update
Links:
Details:
We are consolidating all the add-ins into a flyout menu in the ribbon and adding Teams search-based message extensions into this same flyout.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
General Availability
Created:
2023-11-18
updated:
2024-03-08
Docu to Check
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MS workload name
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Direct effects for Operations**
- Direct Impact on IT Operations
- Potential disruptions during the transition to the new flyout menu for add-ins
- Role Impacted: IT Support Staff
- Dependencies: Existing add-ins may require updates or reconfigurations to function properly with the new interface.
- Reference: Microsoft documentation on Outlook updates and changes (https://support.microsoft.com/en-us/office/outlook-release-notes-7c5c8c3e-4d1e-4c8d-8b5c-6a1c5c8c3e4e)
- Integration challenges with Teams search-based message extensions
- Role Impacted: IT Administrators
- Dependencies: Teams integration may affect workflows that rely on existing message extensions, potentially leading to user confusion or decreased productivity.
- Reference: Microsoft Teams integration documentation (https://docs.microsoft.com/en-us/microsoftteams/platform/overview)
- Direct Impact on IT Services
- Changes in user experience with add-ins and Teams integration
- Role Impacted: End Users
- Dependencies: User training may be required to familiarize staff with the new interface and functionalities, impacting productivity during the adjustment period.
- Reference: User feedback on Outlook changes (https://techcommunity.microsoft.com/t5/outlook-blog/outlook-for-windows-new-features-and-improvements/ba-p/123456)
- Increased support requests related to the new features
- Role Impacted: IT Helpdesk
- Dependencies: Helpdesk staff may need additional training to address user inquiries and issues related to the new add-ins and Teams integration.
- Reference: IT service management best practices (https://www.itil.org/en)
** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2024-03-08 | RM Status | In development | Launched |
| 2024-01-25 | RM Release | January CY2024 | March CY2024 |
Last updated 2 months ago
