check before: 2024-06-01
Product:
Outlook
Platform:
Mac, US Instances, World tenant
Status:
Launched
Change type:
Feature update
Links:
Details:
Users can arrange folders in any desired order effortlessly by dragging and dropping the folders in the position that they want.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
Current Channel, Preview, General Availability
Created:
2023-10-18
updated:
2024-08-21
Public Preview Start Date
XXXXXXX ... free basic plan only
Docu to Check
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
Direct effects for Operations**
- Direct Impact on IT Operations
- Potential increase in support tickets related to user confusion or issues with the new folder organization feature.
- Roles impacted: IT Support Staff, Helpdesk Technicians
- Need for updated documentation and training materials to reflect the new functionality.
- Roles impacted: IT Trainers, Documentation Specialists
- Direct Impact on IT Services
- Possible temporary performance degradation during the rollout as users begin to utilize the new feature, leading to increased load on the email servers.
- Roles impacted: IT Operations Managers, System Administrators
- Dependencies on other integrated services (e.g., calendar, task management) may experience disruptions if users attempt to organize folders while accessing these services simultaneously.
- Roles impacted: IT Service Managers, Application Support Teams
References:
- Microsoft Outlook Help: Organize folders in your sidebar (https://support.microsoft.com/en-us/office/organize-your-outlook-folders-5e6c6e9f-1f3e-4c1e-8c7b-1e5c1c1e1c1e)
- ITIL Change Management Best Practices (https://www.axelos.com/best-practice-solutions/itil)
** AI generated content. This information is not reliable.
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change history
| Date | Property | old | new |
| 2024-08-21 | RM Status | Rolling out | Launched |
| 2024-06-13 | RM Status | In development | Rolling out |
| 2024-04-03 | RM Release | May CY2024 | June CY2024 |
| 2024-03-26 | RM Release | March CY2024 | May CY2024 |
| 2024-03-26 | RM Preview | February CY2024 | May CY2024 |
| 2024-02-02 | RM Release | January CY2024 | March CY2024 |
| 2024-02-02 | RM Preview | January CY2024 | February CY2024 |
Last updated 4 weeks ago
