check before: 2024-03-01
Product:
Intune
Platform:
US Instances, Windows Desktop, World tenant
Status:
Launched
Change type:
Feature update
Links:
Details:
Enables elevation requests requested by an end user and approved by the support team
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2023-09-19
updated:
2024-05-24
Docu to Check
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MS workload name
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Direct effects for Operations**
- Direct Impact on IT Operations
- Increased workload for IT support team
- Role Impacted: IT Support Staff
- With the introduction of elevation requests, the support team will need to manage and process these requests, potentially leading to longer response times for other support issues.
- Potential for misconfiguration or misuse of elevated privileges
- Role Impacted: IT Administrators
- If not properly monitored, users may misuse elevated privileges, leading to security vulnerabilities or system instability.
- Direct Impact on IT Services
- Changes in endpoint security posture
- Role Impacted: Security Analysts
- Elevating privileges for end users can create new attack vectors, requiring additional monitoring and adjustments to security policies.
- Dependency on existing IT service management processes
- Role Impacted: IT Service Managers
- The new elevation process will need to be integrated into current IT service management workflows, which may require updates to documentation and training for staff.
References:
- Microsoft Intune Documentation: [Microsoft Intune](https://docs.microsoft.com/en-us/mem/intune/)
- Endpoint Privilege Management Overview: [Endpoint Privilege Management](https://techcommunity.microsoft.com/t5/intune-customer-success/endpoint-privilege-management-in-intune/ba-p/2179705)
** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2024-05-24 | RM Status | In development | Launched |
Last updated 4 months ago
