164204 – Microsoft Viva: Viva Insights ONA report wizard (archived)

Product:

Microsoft Viva, Microsoft Viva Insights

Platform:

Web, World tenant

Status:

In development

Change type:

Feature update

Links:

Details:

A guided workflow will equip analysts with the requisite insights to better diagnose the impact of a change on cross-functional collaboration patterns; the insights surfaced are powered by ONA metrics and are visualized via simple and intuitive network graphs which facilitates the detection of changes in collaboration before/after a large-scale change or transition, such as re-org.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2023-09-26

updated:
2024-05-03

Docu to Check

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MS workload name

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Direct effects for Operations**

- Impact on IT Operations
- Potential increase in workload for IT administrators due to the need for monitoring and managing the new Viva Insights ONA report wizard.
- Roles impacted: IT Administrators, IT Operations Managers
- Requirement for additional training and support resources to ensure that analysts can effectively utilize the new features.
- Roles impacted: IT Training Coordinators, IT Support Staff

- Impact on IT Services
- Integration challenges with existing collaboration tools and platforms, which may lead to temporary disruptions in service availability.
- Roles impacted: IT Service Managers, Application Support Teams
- Changes in data privacy and compliance requirements due to the collection and analysis of collaboration metrics, necessitating updates to policies and procedures.
- Roles impacted: Compliance Officers, Data Protection Officers

References:
- Microsoft Viva Insights Overview: https://www.microsoft.com/en-us/microsoft-viva/insights
- Change Management Best Practices: https://www.prosci.com/resources/articles/change-management-best-practices