163982 – Microsoft Viva: Viva Glint – Self service for schema setup (archived)

Product:

Microsoft Viva, Microsoft Viva Glint

Platform:

Web, World tenant

Status:

Launched

Change type:

Feature update

Links:

Details:

Improved self service; Admins can configure, view, and manage derived dashboard, survey locale, and time zone values for their employees.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2023-08-26

updated:
2024-03-01

Docu to Check

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MS workload name

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Direct effects for Operations**

- Direct Impact on IT Operations
- Increased administrative workload for IT administrators
- Admins will need to familiarize themselves with the new self-service features, which may require additional training and time investment.
- Potential for misconfiguration if admins are not adequately trained, leading to incorrect survey data or dashboard displays.
- Role impacted: IT Administrators, IT Support Staff
- Dependencies on existing IT services
- Integration with existing Microsoft 365 services may require updates or adjustments to ensure compatibility with the new self-service features.
- Any downtime or issues with Microsoft Viva services could impact the availability of the self-service features, affecting user experience.
- Role impacted: IT Operations Team, Service Management Team

- Direct Impact on IT Services
- Changes in user experience for employees
- Employees may experience changes in how they access and interact with surveys and dashboards, which could lead to confusion or resistance to using the new features.
- If the self-service setup is not intuitive, it may lead to increased support requests from users needing assistance.
- Role impacted: End Users, HR Teams
- Potential data integrity issues
- With admins having more control over schema setup, there is a risk of inconsistent data collection if not properly managed.
- Incorrect locale or time zone settings could lead to misinterpretation of survey results, affecting decision-making processes.
- Role impacted: Data Analysts, HR Teams

References:
- Microsoft Viva Glint Overview: [Microsoft Viva](https://www.microsoft.com/en-us/microsoft-viva)
- Microsoft Viva Glint Documentation: [Microsoft Docs](https://docs.microsoft.com/en-us/microsoft-viva/glint/)