check before: 2024-02-01
Product:
Intune
Platform:
US Instances, Web, Windows Desktop, World tenant
Status:
Launched
Change type:
Feature update, Admin impact
Links:

Details:
As an end user, you can view the BitLocker recovery key for devices which you are the owner using the Company Portal website.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
General Availability
Created:
2023-07-26
updated:
2024-06-04
Docu to Check
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
Direct effects for Operations**
- Direct Impact on IT Operations
- Increased support requests from end users
- Role Impacted: IT Support Staff
- Users may require assistance in locating and retrieving their BitLocker recovery keys, leading to a higher volume of support tickets.
- Potential for mismanagement of recovery keys
- Role Impacted: IT Administrators
- Administrators may need to implement additional monitoring or policies to ensure that recovery keys are not mishandled or shared improperly, which could lead to security vulnerabilities.
- Direct Impact on IT Services
- Changes in security protocols and compliance requirements
- Role Impacted: Compliance Officers, IT Security Teams
- The ability for end users to access their BitLocker keys may necessitate updates to security policies and compliance checks to ensure that sensitive data remains protected.
- Dependency on the Company Portal website's uptime and performance
- Role Impacted: IT Operations Managers
- Any downtime or performance issues with the Company Portal could directly affect users' ability to retrieve their BitLocker keys, leading to potential disruptions in their work.
References:
- Microsoft Intune Documentation: [Microsoft Intune](https://docs.microsoft.com/en-us/mem/intune/)
- BitLocker Recovery Key Management: [BitLocker Recovery](https://docs.microsoft.com/en-us/windows/security/information-protection/bitlocker/bitlocker-recovery-keys)
** AI generated content. This information must be reviewed before use.
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change history
Date | Property | old | new |
2024-06-04 | RM Status | In development | Launched |
2024-01-09 | RM Release | December CY2023 | February CY2024 |
2023-10-18 | RM Release | October CY2023 | December CY2023 |
Last updated 2 months ago