144585 – Microsoft Intune: Bitlocker end user key retrieval (archived)

Intune Icon

check before: 2024-02-01

Product:

Intune

Platform:

US Instances, Web, Windows Desktop, World tenant

Status:

Launched

Change type:

Feature update, Admin impact

Links:

Details:

As an end user, you can view the BitLocker recovery key for devices which you are the owner using the Company Portal website.

Change Category:
XXXXXXX ... free basic plan only

Scope:
XXXXXXX ... free basic plan only

Release Phase:
General Availability

Created:
2023-07-26

updated:
2024-06-04

Docu to Check

XXXXXXX ... free basic plan only

MS workload name

XXXXXXX ... free basic plan only

Direct effects for Operations**

- Direct Impact on IT Operations
- Increased support requests from end users
- Role Impacted: IT Support Staff
- Users may require assistance in locating and retrieving their BitLocker recovery keys, leading to a higher volume of support tickets.
- Potential for mismanagement of recovery keys
- Role Impacted: IT Administrators
- Administrators may need to implement additional monitoring or policies to ensure that recovery keys are not mishandled or shared improperly, which could lead to security vulnerabilities.

- Direct Impact on IT Services
- Changes in security protocols and compliance requirements
- Role Impacted: Compliance Officers, IT Security Teams
- The ability for end users to access their BitLocker keys may necessitate updates to security policies and compliance checks to ensure that sensitive data remains protected.
- Dependency on the Company Portal website's uptime and performance
- Role Impacted: IT Operations Managers
- Any downtime or performance issues with the Company Portal could directly affect users' ability to retrieve their BitLocker keys, leading to potential disruptions in their work.

References:
- Microsoft Intune Documentation: [Microsoft Intune](https://docs.microsoft.com/en-us/mem/intune/)
- BitLocker Recovery Key Management: [BitLocker Recovery](https://docs.microsoft.com/en-us/windows/security/information-protection/bitlocker/bitlocker-recovery-keys)

** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2024-06-04RM StatusIn developmentLaunched
2024-01-09RM ReleaseDecember CY2023February CY2024
2023-10-18RM ReleaseOctober CY2023December CY2023

Last updated 2 months ago

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