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116739 – Microsoft Teams: Change call queue and auto attendant greetings and announcements by authorized users

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*For this entry exists the more relevant or more recent entry MC527929

check before: 2023-05-01

Product:

Teams

Platform:

US Instances, Windows Desktop, World tenant

Status:

Launched

Change type:

Feature update, Admin impact

Links:

MC527929

Details:

To adapt to changing environments, Teams users need to make adjustments to their call queue/auto attendant greetings and announcements. This is required more frequently than what the IT helpdesk can typically handle. Introducing user managed CQ/AA greetings for Teams end users. Now, authorized users, as identified by Teams tenant admins, can change greetings and announcements for their respective call queues and auto attendant without leaving Teams.

Change Category:
XXXXXXX ...

Scope:
XXXXXXX ...

Release Phase:
General Availability, Preview

Created:
2023-02-22

updated:
2023-08-23

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changes*

DatePropertyoldnew
2023-08-23RM StatusRolling outLaunched
2023-05-13RM StatusIn developmentRolling out
2023-04-28RM ReleaseApril CY2023May CY2023
2023-04-26RM ReleaseMay CY2023April CY2023
2023-03-22RM ReleaseApril CY2023May CY2023
2023-03-22RM PreviewMarch CY2023April CY2023
2023-03-10RM Release PhaseGeneral AvailabilityGeneral Availability, Preview
2023-03-10RM PreviewMarch CY2023
2023-02-28RM Cloud Instance TagsWorldwide (Standard Multi-Tenant)GCC, Worldwide (Standard Multi-Tenant), GCC High, DoD

*starting April 2022

Last updated 9 months ago

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