check before: 2025-10-01
Product:
Intune, OneDrive, Outlook, Teams
Platform:
iOS, World tenant
Status:
In development
Change type:
New feature, Admin impact
Links:
Details:
Allows people to use a single device with multiple managed accounts to access company information through Teams iOS app, with Outlook to follow.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2023-02-10
updated:
2024-11-19
Public Preview Start Date
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Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Degradation
Without proper preparation, users may experience confusion and difficulty managing multiple accounts, leading to frustration and decreased productivity.
- roles: End Users, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/06/24/whats-new-in-microsoft-intune-june-2021/, https://techcommunity.microsoft.com/t5/intune-customer-success/introducing-multiple-managed-accounts-in-intune-for-ios/ba-p/2151230
Increased Support Tickets
The introduction of multiple managed accounts may lead to an increase in support requests due to user errors or misunderstandings, straining IT resources.
- roles: IT Support Staff, Help Desk Technicians
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2021/06/24/whats-new-in-microsoft-intune-june-2021/, https://techcommunity.microsoft.com/t5/intune-customer-success/introducing-multiple-managed-accounts-in-intune-for-ios/ba-p/2151230
Configutation Options**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2024-11-19 | RM Preview | July CY2025 | |
| 2024-11-19 | RM Description | Allows people to use a single device with multiple company accounts to access company information through Teams and OneDrive. | Allows people to use a single device with multiple managed accounts to access company information through Teams iOS app, with Outlook to follow. |
| 2024-11-19 | RM Title | Microsoft Intune: Multiple managed accounts (Suite) | Microsoft Intune: iOS app multiple managed accounts |
| 2024-11-19 | RM Release | January CY2025 | October CY2025 |
| 2024-11-02 | RM Title | Microsoft Intune: Multiple managed accounts | Microsoft Intune: Multiple managed accounts (Suite) |
| 2024-10-26 | RM Description | Allows people to use a single device with multiple company accounts to access company information through specific managed applications. | Allows people to use a single device with multiple company accounts to access company information through Teams and OneDrive. |
| 2024-05-16 | RM Release | June CY2024 | January CY2025 |
| 2023-07-26 | RM Release | February CY2024 | June CY2024 |
| 2023-07-26 | RM Preview | October CY2023 | |
| 2023-04-20 | RM Release | December CY2023 | February CY2024 |
| 2023-04-20 | RM Preview | July CY2023 | October CY2023 |
Last updated 2 weeks ago
