check before: 2023-03-01
Product:
Planner
Platform:
US Instances, Web, World tenant
Status:
Launched
Change type:
Feature update
Links:
Details:
Get started quickly by using a pre-made template to jump into your work.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
General Availability
Created:
2023-01-06
updated:
2024-05-10
Docu to Check
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MS workload name
XXXXXXX ... free basic plan only
Direct effects for Operations**
- Direct Impact on IT Operations
- Increased demand for support and training resources
- IT administrators may need to provide additional training sessions or documentation to help users understand and effectively utilize the new template feature.
- Role impacted: IT Support Staff, Training Coordinators
- Potential for increased incidents related to template usage
- Users may encounter issues or confusion when using templates, leading to a rise in support tickets and operational disruptions.
- Role impacted: IT Helpdesk Staff
- Direct Impact on IT Services
- Integration challenges with existing project management tools
- The introduction of templates may require adjustments to existing workflows or integrations with other tools, potentially causing temporary service disruptions.
- Role impacted: IT Service Managers, Integration Specialists
- Changes in user access and permissions
- The new feature may necessitate updates to user roles and permissions, which could lead to access issues if not managed properly.
- Role impacted: IT Security Administrators, Compliance Officers
References:
- Microsoft Planner Documentation: [Microsoft Planner](https://support.microsoft.com/en-us/planner)
- ITIL Change Management Best Practices: [ITIL Change Management](https://www.axelos.com/best-practice-solutions/itil)
** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2024-05-10 | RM Status | Rolling out | Launched |
| 2024-03-25 | RM archived | True | False |
| 2023-03-10 | RM Release | January CY2023 | March CY2023 |
| 2023-01-25 | RM Status | In development | Rolling out |
| 2023-01-25 | RM Cloud Instance Tags | Worldwide (Standard Multi-Tenant) | GCC, Worldwide (Standard Multi-Tenant), GCC High, DoD |
Last updated 2 weeks ago
