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68770 – Microsoft Teams: Voice-enabled Channels (archived)

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*For this entry exists the more relevant or more recent entry MC246651

check before: 2021-02-28

Product:

Teams

Platform:

Online, US Instances, Windows Desktop, World tenant

Status:

Launched

Change type:

New feature, Admin impact

Links:

MC246651

Details:

Collaborative calling enables customers to connect a call queue to a channel in Teams. Users can collaborate and share information in the channel while taking calls in the queue. This feature is ideal for scenarios such an IT help desk or HR hotline. IT admins can quickly connect call queues to specific channels, and team owners can manage the settings.

Change Category:
XXXXXXX ...

Scope:
XXXXXXX ...

Release Phase:
General Availability

Created:
2020-09-22

updated:
2021-10-14

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Last updated 11 months ago

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